Frequently asked questions
DELIVERY
What does same day delivery mean ?
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We offer a flat rate of $15 delivery for all our orders & if the order is placed by 1 pm our couriers will have it delivered before 6pm that day.
What suburbs do you deliver to ?
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We offer fresh, same-day and scheduled flower delivery to the following suburbs and surrounding areas:
Caloundra & Southern Coast
Caloundra • Kings Beach • Golden Beach • Pelican Waters • Aroona • Little Mountain • Baringa • Nirimba • Bells Creek • Battery Hill • Currimundi • Dicky Beach • Moffat Beach
Kawana & Coastal Hub
Warana • Wurtulla • Bokarina • Parrearra • Buddina • Kawana Waters • Mountain Creek
Maroochydore & Mooloolaba Region
Maroochydore • Cotton Tree • Alexandra Headland • Mooloolaba • Kuluin • Buderim • Sippy Downs • Tanawha
Northern Beaches & Noosa Region
Coolum Beach • Mount Coolum • Peregian Beach • Marcus Beach • Castaways Beach • Sunshine Beach • Sunrise Beach
Noosa Heads • Noosaville • Tewantin • Weyba Downs • Doonan
Hinterland & Surrounding Areas
Eumundi • Yandina • Nambour • Palmwoods • Woombye • Forest Glen • Verrierdale
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If your suburb isn’t listed above, we’re always happy to help. Simply send us your delivery address or event location and we’ll confirm availability and pricing.
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What happens if no one is home at the time of delivery ?
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Our Courier will make a decision as to whether it is safe to leave at the recipients door. They will take your delivery notes and the weather into consideration.
Note: If the recipients property is gated or a dog is present the flowers will also be bought back to our studio if the recipient does not answer the phone.
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FLOWER CARE
How do I care for my bunch of flowers ?
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How exciting! you’ve been lucky enough to receive one of our beautiful bouquets, please un wrap the bouquet gently, removing all the papers, use a pair of cutters to snip the ends of the flowers on an angle, this will refresh the stems and allow them to drink better. Place into a vase of clean water with a cap full of bleach - refresh the water every 2-3 days. Keep out of direct sunlight & Away from any air-conditioning/heating.​​
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How do I care for my flowers in floral foam?
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How exciting! you’ve been lucky enough to receive one of our beautiful arrangements. Please keep the floral foam moist at all times by topping up with water each day. Keep out of direct sunlight & Away from any air-conditioning/heating.
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CUSTOMISATION
We absolutely love creating custom bouquets and one-of-a-kind floral designs. If you have something special in mind — a colour palette, favourite blooms, or a vibe you’re dreaming up — give us a call or send through an enquiry and we’ll chat through the details together.
Every arrangement we make is designed with care, creativity, and your vision at the centre, and we’re always happy to explore what’s possible to bring it to life.
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Call us on 0411 026 383
RETURNS POLICY
If you are not happy with the flowers you have received, please reach out to us within 24 hours of your purchase, or 24 hours of receiving your flowers with photos & We can assist you further.
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Email us at hello@vmfloraldesignstudio.com
Servicing areas
Bald Knob
Balmoral Ridge
Beerburrum
Beerwah
Belli
Belli Park
Bells Creek
Black Mountain
Booroobin
Boreen Point
Boynside
Burnett Downs
Cambroon
Conondale
Coochin Creek
Coolabine
Cooloolabin
Cooran
Cooroy
Cooroy Mountain
Cootharaba
Crohamhurst
Curramore
Diamond Valley
Dulong
Eerwah Vale
Federal
Flaxton
Gheerulla
Glass House Mountains
Harper Creek
Kenilworth
Kiamba
Kidaman Creek
Kin Kin
Kulangoor
Kureelpa
Lake Macdonald
Landers Shoot
Maleny
Mapleton
Maroochy River
Montville
Mooloolah Valley
Mount Mellum
Noosa North Shore
Noosa Waters
North Maleny
North Shore
Obi Obi
Palmview
Palmwoods
Parklands
Parrearra
Peachester
Peregian Beach
Peregian Springs
Perwillowen
Pinbarren
Point Arkwright
Pomona
Reesville
Ridgewood
Ringtail Creek
Rosemount
Shelly Beach
Sippy Downs
Sunrise Beach
Sunshine Beach
Tanawha
Teewah
Tewantin
Tinbeerwah
Towen Mountain
Twin Waters
Valdora
Verrierdale
Warana
West Woombye
Weyba Downs
Witta
Woombye
Wurtulla
Yandina
Yandina Creek
Yaroomba
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